Data We Collect and How We Use It
HLX considers Personally Identifiable Information ("PII") to be information that clearly and directly identifies a particular individual, such as their name, email address, physical address, phone number, or government issued identifier such as a social security number. That which does not clearly or directly identify a particular individual HLX regards as non-Personally Identifiable Information ("non-PII"). Examples of non-PII include device or browser data, web pages visited, device ID, and your IP address. We may use our own technologies, or the technologies of service providers, to help us gather and process non-PII. If HLX links non-PII to PII, then HLX will treat such non-PII as PII.
HLX may collect Data from or about general users of the Site ("Users"), such as persons seeking general information regarding HLX, or inquiries from current or potential (a) clients regarding their potential or actual engagement of HLX to provide services, (b) vendors regarding their potential or actual engagement by HLX to provide services, and (c) job seekers regarding potential employment.
HLX collects this Data in order to provide our services, ensure the security and operability of our services, update and improve upon our services, or to provide new services. Specifically, HLX collects and uses Data in the following ways:
When you use our Site: HLX collects non-PII from Users who access the Site. We collect this information for the purpose of providing and improving the Site and understanding generally how our Users interact with the Site. HLX does not sell or otherwise use the non-PII we collect when Users visit our Site for online behavioral advertising or for third parties' marketing purposes. We may, however, aggregate the non-PII we collect and use it for our own direct marketing purposes. HLX may also collect Users' PII from our Site if you choose to provide it to us. For example, our Site requires you to provide your PII before you can contact us with a complaint or question. If you provide us with your contact information, HLX may use your PII to contact you with answers to your questions, to verify your contact information is correct, or to contact you with additional information about HLX or our services.
Our Rights to Disclose Your Data
There are times when HLX needs to disclose your Data. We may disclose your Data:
To our service providers that help us process or store your Data. When we use service providers to help us, we use contractual controls to help ensure your Data is protected.
In the event HLX is subject to legal inquiry or process. Such disclosure may be made subject to lawful requests by public authorities, including meeting national security or law enforcement requirements. A disclosure may also be made to defend ourselves against legal claims, or to assert a claim or defend ourselves against another.
HLX will offer individuals the opportunity to choose (opt-out) whether their PII is (a) to be disclosed to a third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. In addition:
If you are a Client: Upon request, HLX will provide you with information about whether we hold any of your PII. To review and update your PII to ensure it is accurate, contact us at https://www.hlxusa.com/#contact-us. We will respond to all requests for access, to correct inaccurate data, update information or delete information within 30 business days.
To exercise any of the choices mentioned above, please contact HLX using the contact information below.
HLX never knowingly collects or maintains PII from minors, and no part of our Site is structured to attract any minor. If we become aware that we have collected Data from a child under 13, we will immediately delete such Data.
Confidentiality & Security
We limit access to your Data to employees who we believe reasonably need to come into contact with that Data to provide our services or in order to do their jobs. We have reasonable technical and organizational safeguards to protect your Data when we store or process it.
Third Party Websites
At times, our services may provide links through which you can access other websites. HLX is not responsible for the data collection practices or the content of these third party links or websites, and we encourage you to review the privacy policies of any third party website prior to sharing your PII with those third parties.
Changes to This Policy
HLX reserves the right to change this privacy notice from time to time. If we do, we will update this page, together with the date of publication. Please check this page periodically for updates to our notice. We will provide notification of material changes through the company's website or to our Clients via email prior to the change becoming effective.